Boil water notice issued for SouthWest Water customers

By Richard Greene | Published Thursday, February 22, 2018
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The SouthWest Water Company issued boil water notices Thursday for hundreds of customers in eastern Wise County after an extended power outage Wednesday.
The restrictions are expected to be in place until Saturday.
“We had a power outage in some parts of the district that caused a loss in pressure,” said SouthWest spokesperson Jennifer McKnight.
“[The system] runs off of pumps and when the power went out we lost flow. There were some homes without water but most of the homes had water.”
Most of the homes affected were along or near Farm Road 2264.
McKnight said the Texas Commission on Environmental Quality requires testing of the system when there’s a loss in pressure. A laboratory was scheduled to the take water samples Friday.
“We have to get back good lab results before lifting the boil water restrictions,” McKnight said.
Residents in the following areas are asked to boil water before consumption:
• 232 homes in the Hills of Oliver Creek subdivision.
• 72 homes in the Sage Brush Estates subdivision.
• 253 homes in the Chisholm Hills Estates subdivision.
• 112 homes in the Coyote Ridge Addition.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to consumption. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source. When it is no longer necessary to boil the water, water system officials will send out a notice.

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