BUSINESS HEADLINES

Taking Care of Business: New management takes over Fairfield Inn

By Kristen Tribe | Published Saturday, August 18, 2018
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The Marriott Fairfield Inn and Suites at the Decatur Conference Center is under new management.

Hotel Equities announced the change in a press release Aug. 1.

“We are thrilled to welcome this new ownership group and these two Marriott hotels to the HE family,” said Joe Reardon, HE’s senior vice president of business development and marketing. “From day one, our team felt aligned with the [hotel owner], Gatehouse Capital team.”

Gatehouse CEO Penn Collins said in the press release that the professionalism and passion of Hotel Equities’ staff will help the hotel “reach a new level of success.”

The hotel was previously managed by Texas Western Hospitality, based in Dallas. Conference Center Director Lori Sherwood told the board of the Decatur Economic Development Corp. Wednesday that Texas Western didn’t care about the community and the vision of the hotel.

“Some of the things we were promised in the beginning, but had not yet received. I got within an hour of meeting with the new management this week,” she said. “I think we’re finally on the right path with the hotel. I see signs of good things being in place.”

Hotel Equities is an Atlanta-based hotel development, ownership and operating firm, managing 110 hotels throughout the United States and Canada.

HOSPITAL APP

Last month Wise Health System launched the EASE app, which sends text updates from the operating room directly to the phones of family members.

“We are very excited to offer this tool to our patients and their loved ones,” said WHS Director of Surgery Alice Rowell in a hospital press release. “This will revolutionize the way we communicate and improve patient satisfaction.”

EASE stands for Electronic Access to Surgical Events and is HIPAA-compliant, sending updates securely. Texts are only shared by medical staff to whoever is registered to see them. They disappear after a minute and are not stored.

“This will help us not only to keep family members at ease, but it also creates trust, transparency and improves the patient provider relationship,” Rowell said.

CHICK TRICK

A dear friend brought me some Chick-fil-A a few weeks ago. Well, sort of.

He brought me a nugget box … that was empty. The disappointment was overwhelming; I almost burst into tears. The inside of the lid says “To dip or not to dip.”

Obviously, I’m not dippin’. No nuggets here.

Days without Chick-fil-A in Wise County: 230.

Kristen Tribe is assistant publisher of the Messenger. If you have a tip for TCB, email it to ktribe@wcmessenger.com or call 940-627-5987.

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