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Wise Regional ranks high in safety survey

By Messenger Staff | Published Saturday, March 29, 2014

Wise Regional Health System had top scores among North Texas hospitals in a recent Consumer Reports study on hospital safety.

The maximum score was 100, and the highest score for any hospital in the country was 78. Wise Regional scored a 56, ranking it 12th among 47 hospitals in North Texas. The national average was 51.

The annual Consumer Reports list of hospital rankings uses federal data to grade 2,591 U.S. hospitals on their patient care, overall safety and capacity to save lives. It includes measures of patient outcomes (avoiding infections, readmissions, avoiding mortality, and adverse events in surgical patients), patient experience (including communication about hospital discharge, communication about drug information and other measures) and hospital practices (appropriate use of scanning, and use of electronic health records). Several of these measures are then combined to create a safety score.

“I’m tremendously proud of our standing on the Consumer Reports list,” said Stephen Summers, CEO of Wise Regional Health System. “Wise Regional has worked diligently to provide the best possible care to our patients, and we have received regional and national awards and accreditations for these efforts.”

Some of the highlights from the report included:

  • Wise Regional reported only one surgical-site infection in 93 surgical procedures among its patients between April 1, 2012, and March 31, 2013. This is 51 percent better than national rates for the surgical procedures reported by other hospitals.
  • 97 percent of patients said that doctors always or usually communicated well.
  • 98 percent of patients said that nurses always or usually communicated well.
  • 95 percent of patients said that their pain was always or usually well controlled.

Wise Regional also ranked higher than other hospitals nationally for appropriate use of abdominal scanning and chest scanning. Only 7 percent of scanned patients received double abdominal chest scans and only 1 percent of scanned patients received double chest scans.

Wise Regional has two campuses on Farm Road 51 South in Decatur, another in Bridgeport and a new one about to open on North Tarrant Parkway, off Interstate Highway 35 in Fort Worth.

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